1. SMS Consent Communication
"The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes."
2. Types of SMS Communications
If you have consented to receive text messages from US Star Trucking LLC, you may receive messages related to the following specific examples:
• Marketing / Promotional offers
• Customer Care and Support
• Delivery Notifications
3. Message Frequency
Message frequency may vary. You may receive up to 10 SMS messages per week regarding your account or services.
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from US Star Trucking LLC in the following ways:
• By submitting an online form
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (865) 312-6670.
8. Standard Messaging Disclosures
• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit https://www.usstartruckingllc.com/privacy-policy for our Privacy Policy and https://www.usstartruckingllc.com/terms-of-service for Terms of Service.
• Message frequency may vary.
1. The carrier and driver jointly and separately are authorized to operate and transport his/her or their motor vehicle between its pick up location and the destination set forth on the auto transport order contract.
2. Trucking damage claims are covered by carrier from $100,000 up to $250,000 cargo insurance per load, and a minimum of 3/4 of a million dollars public liability and property damage. All claims must be noted and signed for at time of delivery, and submitted in writing within 15 days of delivery.
3. LUGGAGE and personal property must be confined to trunk, with no heavy articles, and not to exceed 100 lbs. Carrier is not liable for damage caused to vehicle from excessive or improper loading of personal items. For overseas shipments (including Hawaii) vehicles must be empty, except for factory installed equipment. Any article left in vehicle will be removed at shipper’s expense.
4. The price quoted includes 7% discount for cash payment, (credit card customers and billing accounts will be charged full amount). Pick up and delivery is from your door unless residential area restrictions apply. Pick ups by appointment are available for an additional fee, by smaller unrestricted auto carriers.
5. Vehicles must be tendered to carrier in good running condition with no more than a half tank of fuel. Carrier will not be liable for damage caused by leaking fluids, freezing, exhaust systems, or antennas not tied down. Any claim for loss or damage must be noted and signed on condition report at time of delivery
6. If a carrier is sent out and the vehicle isn’t ready as indicated by the shipper there will be an additional $75.00 rescheduling fee. US Star Trucking LLC. must be notified, should the shipper be unavailable for pick up or delivery, the shipper must have an alternate representative take his/her place as shipper. If for any reason the vehicle becomes unavailable during a scheduled pick up window, after an order has been placed, US Star Trucking LLC. has the right to cancel the order with no refund.
7. US Star Trucking LLC agrees to provide a carrier to transport your vehicle as promptly as possible in accordance with your instructions but cannot guarantee pick-up or delivery on a specified date. An administration fee of $200 will be charged for orders canceled prior to one week after the requested available pick up [date.US](http://date.us/) Star Trucking LLC does not agree to pay for your rental of a vehicle, nor shall it be liable for failure of mechanical or operating parts of your vehicle.
8. A $150.00 non-operational fee will be charged for all non-running vehicles. This will be included in the final quote received from US Star Trucking LLC. If the vehicle becomes non-operational during transport, this fee will be applied to the original quote.
9. Shipper warrants that he will pay the price quoted due US Star Trucking LLC for delivered
vehicles, and will not seek to charge back a credit card. This agreement and any shipment here
under is subject to all terms and conditions of the carrier’s tariff and the uniform straight bill
of lading, copies of which are available at the office of the carrier. US Star Trucking U.S.
Department of Transportation Broker’s license MC-206532-B. This supersedes all prior written or
oral representation of US Star Trucking LLC and constitutes the entire agreement between shipper
and US Star Trucking and may not be changed except in writing signed by an officer of US Star
Trucking LLC.
US Star Trucking has authorization to cancel order at anytime.